Privacy policy

This Privacy Policy describes how Quadthera US (“Quadthera,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from quadthera.us.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, shipping address, and billing information when you place an order

  • Account credentials if you create an account

  • Communications you send to us (e.g., customer support inquiries)

We also collect certain information automatically when you visit our site:

  • Device and browser information

  • IP address and general location data

  • Pages visited, time spent, and referring URLs

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and send order confirmations

  • Communicate with you about your purchases and provide customer support

  • Send promotional communications, where permitted by law (you may opt out at any time)

  • Improve our website and product offerings

  • Comply with legal obligations and enforce our terms

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our website and fulfilling orders (e.g., payment processors, shipping carriers)

  • Law enforcement or government authorities when required by law

All third-party service providers are contractually required to protect your information and use it only for the purposes for which it was disclosed.

4. Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and assist with marketing. You may adjust your browser settings to refuse cookies, though this may affect site functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

  • Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at support@quadthera.us.

7. Texas Residents (TDPSA)

If you are a Texas resident, you have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a copy of your personal data, and the right to opt out of the sale of personal data or its use for targeted advertising. We do not sell personal information. To submit a request, contact us at the email below.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes your acceptance of the revised policy.

12. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Quadthera US
Email: hello@quadthera.us
Website: quadthera.us